What is an AI credit, and how many do I need?
Credits are how GNey, your AI teammate, is metered. Every workspace starts with 1,000 credits, one-time, which is about enough for GNey to build one complete workflow with you. Ordinary day-to-day work — logging a job from a photo, chasing an approval, drafting a document — costs far less per turn than asking GNey to design or analyse something. Credits are shared by the whole workspace, never expire, and you top up with a pack whenever you want more.
Do the plans include a monthly AI allowance?
No, and that is deliberate. Plans buy the workflow platform and its capacity: users, records, storage and change history. AI is funded separately by credits, so you are never paying a monthly fee for AI you did not use, and a quiet month costs you nothing extra.
A user who can connect Inistate to outside tools — MCP clients, n8n, Zapier, Make, personal access tokens, the API and webhooks. A Pro user can be a person, an automation such as an n8n, Zapier or Make workflow, or an AI agent such as Claude or ChatGPT. Every plan includes one, the free plan too. A Pro user is one of the plan's users, not one more; everyone else on the plan is a user, with the full AI teammate.
Do I need a Pro user for every app, or every automation run?
No. Pro belongs to an identity, not to an app or a run. A Pro user can connect Claude, ChatGPT and n8n under one login, and an automation acting under its own identity needs one Pro user however often it runs. Built-in automations — notifications, reminders and module-to-module automations — run as the workspace itself and never need a Pro user.
How many extra Pro users can a plan take?
Free can upgrade up to 2 more of its users to Pro, Essential up to 9, Team up to 10 and Business up to 25. Enterprise has no cap. Extra Pro users bill on the same monthly or annual cycle as your plan. They add connections, not capacity: users, records, file storage and change history come with the plan, so moving up a plan is how you get more of those.
Will you ever block us from creating records if we hit a plan limit?
No. If a workspace goes past the records included in its plan we will warn you and suggest the next tier, but we will never refuse to take in your work. Your operation does not stop because of a billing question.
Which currency will I pay in?
Choose Global, Malaysia or Singapore at the top of this page to see the price list that applies to you. Ringgit prices apply to billing addresses in Malaysia, with SST added at checkout; Singapore dollar prices apply to billing addresses in Singapore; everywhere else pays in US dollars. The currency is set when you first pay, and stays with that subscription.
Can we keep all our data on our own servers?
Yes, with On-Premise. Inistate is installed on servers you control, so records, files and change history stay on your premises. AI and connections to outside tools are optional, so nothing has to leave your network unless you decide it should. On-Premise is quoted per deployment; talk to us about sizing, installation and support.
I am already an Inistate customer. Does this change my bill?
No. Existing workspaces stay exactly as they are, billed by Inistate or your dealer as they are today. These plans apply to workspaces created from here on. If you would like to move onto a plan, talk to us and we will arrange it.
Which browsers can I use with Inistate?
Whether you're a Chrome fan or a Firefox fanatic, Inistate's got you covered! We support all the latest versions of major browsers including Chrome, Safari, Edge and Firefox.
Can I use Inistate on my mobile device?
Definitely! Whether you're team Android or team iOS, you can download and use Inistate from either the Apple App Store or Google Play. Your workflows are just a tap away!
Can I integrate Inistate with other apps?
Absolutely! Inistate has its own app on Zapier, Make.com and n8n — the n8n node is built by Inistate and verified by n8n — plus MCP, a REST API and webhooks. Keep automating wherever you already do. Connecting takes a Pro user, and every plan includes one.
What types of apps can I create with Inistate?
The sky's the limit with Inistate! You can create everything from HR management and CRM apps to e-commerce solutions, healthcare apps, and more. Whatever you envision, Inistate can help you bring it to life.
Will I need coding skills to use Inistate?
Not at all! Inistate is designed to be user-friendly and perfect for non-techies. You can design, modify, and perfect your apps without writing a single line of code.
Is my data safe with Inistate?
Your data's security is our top priority. We stick to industry best practices and high standards to keep your data safe and sound. Check out our
Privacy Policy for more details.
Can I try Inistate for free?
Sure thing! The Free plan is free forever with no card: 3 users, one of them a Pro user, and 1,000 AI credits to build your first workflow. Move up a plan, or add Pro users, only when you need to.
Can my team and I work together on Inistate?
Yes, teamwork makes the dream work! Inistate comes with features that make collaboration a breeze. You can share workflow diagrams and app designs with your team to keep everyone in the loop.
What type of support can I get with Inistate?
We're here for you! We provide comprehensive support that includes access to our dedicated support team, a knowledge base packed with useful information, and a community forum. And if you need urgent help, our premium support options have you covered.
Does Inistate provide an API?
Yes, we do! You can refer to our API documentation to build your own website or app using Inistate's powerful API. Calling it takes a Pro user, and every plan includes one.
